Installation Manual DuoFlex CI

Safety instructions and hazard notices

You have purchased a product for installation in PC systems.

Please read the following safety instructions carefully to avoid damage to persons or the product during use. Also obey the instructions in your PC manual.

Please provide the manual to people who carry out an upgrade or upgrade (also in case of resale).

Important safety instructions

• Installation requires knowledge with PC systems and may only be carried out by experienced users and trained staff.
• Never allow children to play with electrical appliances. They can not recognize hazards.

Disconnect your PC from the power supply before doing any work, and then wait a few minutes for all components to cool down before performing any work. There is a risk of electric shock when connecting to the power supply, which can be fatal.

• The power plug must be accessible in order to allow disconnection from the power supply in case of danger.
• Never bridge connections in the system or the power supply fuse, as there is a risk of electric shock.

Hazard information to work on your PC

• Do not plug or unplug any cables when the PC is switched on (not even the antenna cable).
• You should statically discharge prior to any work, for example by touching a grounded object.
• Use only components and cables in perfect original condition. Defective devices and cables must be replaced.
• Use the card only at the intended connections (PCI Express or data port) and do not apply force during installation
• The card / module must not come into contact with moisture or chemical solvents. Cards / modules which come into contact with liquid are to be sorted out.
• On no account use tools (e.g. screwdrivers) to reach hardly accessible places in the PC. Power supplies carry voltage even after being switched off, therefore there is a risk of (lethal) electric shock.
• Small parts such as screws can cause short circuits and should therefore not be located inside the PC.
• Do not use the card / module and PC outdoors. Cables for indoor use must not be used outdoors.In the event of problems, defects or questions, please contact your supplier.

Disclaimer of liability

The following points will result in the loss of liability, guarantee and warranty claims:

• Use of defective or modified parts and cables. Or parts and cables which have come in contact with liquids
• Failure to comply to safety instructions or installation by non-qualified persons
• Use of non-approved replacement parts

Electromagnetic compatibility and disposal

• The guidelines for electromagnetic compatibility must be adhered to when connecting the TV card / module.
• Electrical components must be disposed properly and do not belong in the household refuse.

Product Features

Highlights of the DuoFlex-Expansion module

With the DuoFlex CI buyers get a common interface module for existing cards, bridges and network tuners such as the Octopus Net.

Designed and produced in Germany in addition to proprietary support by the manufacturer ensure a continual advancement of many software products.

Particular emphasis has been placed on environmentally friendly Green IT with low energy consumption and without environmental hazardous components.

Technical Data DuoFlex CI

Identification

• EAN: 4260217680914
• Part No.: 092403

Product category

• Common interface module for the use with Conditional-Access modules
• An existing card with expansion port is required

CI Specifications

• Multi Transponder Decryption, up to four decryptions of different channels from different transponders possible(on Windows)

Tested CA modules

• Mascom Alphacrypt Light + Easy TV
• SMIT Irdeto/Cryptoworks
• SMIT Viaccess mit SRG
• Technicrypt CW mit ORF
• SCM Cryptoworks

Connections

• 2x 20-pin data port for connecting to existing Digital Devices cards (Cine, Octopus Bridges, Octopus CI module) and network tuners (OctopusNet)
• 2x Sherlock connector for power supply. (Power can either be supplied by a mains adapter or by cards with a Sherlock connector, such as Cine S2 v7)

Note: Only one plug is required, which allows for variable cable routing

Dimensions

• H 107 mm, L 65 mm, D 15 mm

Power consumption

• 1 watts inc. consumption of CA module

Power supply

• 12V only ( 9-17V )

Supported operating systems

• Linux (Kernel 2.6 or higher)
• Microsoft Windows® XP(SP3), 7, 8, 8.1, 10; (32/64 Bit)
• Windows® Media Center compatible

System requirements

• Dual Core Intel® oder AMD® CPU
• 512 MB RAM
• a free slot or another eligible mounting space (no PCIe slot required)
• Digital Devices Cine or Octopus series card with connectors for extensions or Digital Devices network tuner (OctopusNet)

Enviroment and safety

• Manufactured and designed according to European ISO / DIN guidelines and environmental standards.

Scope of Supply

• DuoFlex CI common-interface expansion module
• Quick Install Guide (Print)
• Driver and manual (online)

Initialization

Note: Make sure to follow the safety instructions in this manual and in the user manual of your PC.

Initial preparation

• Carry out a backup prior to the installation process.
• Switch off the PC and disconnect the power supply. Now other external cables can be disconnected.
• Put the PC on a stable surface in order to access the backside easily.
• Wait a few minutes until all parts have cooled down before opening your PC and continuing the installation process.

Note: To prevent an electrical short circuit, newly acquired equipment and cards should not be put into operation until they have reached the surrounding temperature.

• Attach the slot bracket to the card or module if necessary and use the screws provided with the product.

Note: Depending on the measurements the card comes with two slot brackets (Full Profile and Low Profile). Slot brackets in various designs are available separately.

Installation of the expansion module

Note: Electrostatic Discharge (ESD) can damage internal components of the PC. Hence, you should discharge before working on the system, for example by touching a grounded object.

• Open the housing as described in the operating instructions of your PC.
• Locate a suitable PCIe slot and remove the slot cover.
• Insert the module into the slot vertically and tighten the screws of the slot bracket until it is fastened. Be careful not to damage any surrounding components.
• Connect the expansion module to the expansion connectors of your main card (Cine series or Octopus series) utilizing the supplied ribbon cable TAB sequence ascending.

Note 1: Make sure to use only original Digital Devices data cables for connections. For connections with tuner modules, cables with a ferrite core should be used.

Note 2: Make sure to connect the cable properly if dealing with an older DuoFlex module. The red wire of the cable must be pin 1 on the module or on the card (red wire at the bottom). For newer types, the connections and cables are protected against polarity reversal.

• Link the power supply of your module with a connector from your power adapter or the connector of your card (if available)
• Close the housing
• Reconnect any disconnected cables
• Connect the antenna cable to an antenna input port of your TV card or to your tuner module
• Finally, connect the power cord to the PC and turn it on.

The module is managed like your existing card or module within the Digital Devices Control Center. The integration is seamless, you do not need to do anything.

DuoFlex CI wiring

The DuoFlex CI can be used with all Digital Devices cards of the Cine series (V 6.x or higher) or Octopus series.

A connection to a Cine series V5.5 - PCIe Bridge - mini PCIe Bridge is possible, however only the first CI slot can be utilized.

Two free ports on your Octopus or Cine series are required to use both CI slots. Connect the TAB 1 of your DuoFlex CI to the next available TAB on your Cine or Octopus card. TAB 2 on your DuoFlex CI is not functioning independently and therefore always requires the next higher TAB on the same Octopus or Cine card.

There is no need to connect both data cables to a Cine or Octopus series. In case of too few available expansion connections or if both CI slots are not required, one connected data cable is sufficient to operate only one CI slot. You can then connect the TAB1 to any free port on your Cine or Octopus series.

Notes on data connection

If multiple modules are utilized, connected tuner modules are identified in the system as follows, depending on the TAB used:

• TAB 1 to Octopus series -> Tuner 1 & 2
• TAB 2 to Cine or Octopus series -> Tuner 3 & 4
• TAB 3 to Cine or Octopus series -> Tuner 5 & 6
• TAB 4 to Cine or Octopus series -> Tuner 7 & 8

Make sure that tuner extension modules are connected to smaller TABs of the Cine or Octopus series in terms of numeration than the DuoFlex CI.

Connection diagram DuoFlex CI

Insert CA module

Insert the SmartCard of your PayTV provider into the CA module (CAM) and then slide the CAM into a free CI slot of the CI. The pressure is slightly increased shortly before the stop when the CAM is plugged in correctly. After the position is reached, the CAM can be pushed for approximately another 5mm into the CI.

CA modules can also be plugged in or unplugged during operation. Detection is done automatically without the need of restarting the PC.

Up to two CA-modules can be used.

Power connectors

The DuoFlex CI is equipped with 2 power connectors. Supply one of these two power connectors with a power cable. Depending on the housing or position of the CI, it may be beneficial to install the plug vertically or horizontally.

Both CI slots are always supplied by a single power connector.

No driver installation is required for your expansion module, it is integrated into the system via the base card.

Digital Devices Control Center - Basic configuration

Version 3.1 (06 2020)

The Digital Devices Control Center is included in driver version 2.7.0.108 or higher and is used to manage Digital Devices DVB-products on Windows systems.Network tuner configurations can be set via WebInterface or Octopus Cast Tool.

Note: This manual describes the relevant points for your product. A detailed description can be found here:

https://manuals.digitaldevices.de/dd-controlcenter-v3

Functions

The following settings and functions can be adjusted in the DD Control Center:

• Setting operating mode (Unicable® system)
• Assigning reception mode (DVB-S/S2 as well as T/T2 and C/C2)
• Hardware information and diagnostic capabilities (Tunerlog, signal strength, temperature)
• Assign tuner to CI (if available)
• Access to CAM menus (if available)

Accessing the DD Control Center

Since driver version 3 the DD Control Center is integrated into the Windows Start menu and can be accessed there (up to version 2 it was accessed via the control panel).

For certain functions (adjusting driver settings) it may be necessary to run the application as an administrator.

Hardware

Connected hardware is displayed under Devices. For each base card, a menu item is created for selection.

If the card is equipped with expansion ports, those are displayed in the main screen, as well as the DuoFlex modules connected to them.

For diagnostic purposes, hardware data is available, which is presented in greater detail within the Diagnostics + maintenance section.

If installed cards or modules are not displayed properly, it must be checked whether they are connected correctly or not.

CI setup, assigning a CI and tuner

In order for a CI or CAM to decrypt received TV signals, it must be assigned to one or more tuners.

In the Tasks-Common Interface Assignment menu, the built-in tuners and CI modules are displayed as a matrix in which the assignment can be determined by activating the checkbox(s).

• If the CAM supports Multi-Transponder Decryption (MTD) technology, it can be assigned to up to four tuners, and the CAM will automatically run in MTD mode. If only one tuner is assigned, the CAM will run in STD mode (Single Transponder Decryption).
• Multiple CIs can be assigned to a single tuner, allowing to use different pay-TV providers with the same tuner (CI cascading)

Assignments after hardware configuration change

If CI modules are removed or added, the assignment process must be repeated and is maybe even necessary after driver updates.

The Delete all button will reset all CI settings.

Diagnosis

The CI assignment can be viewed in the Devices menu for cards and modules.

Adjust CAM settings

In the CAM menu, the menus of installed CAM modules can be accessed and individual settings can be made. The selection of CAMs is carried out in the menu. The main window shows all menu items of the CAM after a short time.

Note: This is the CAM menu provided by the manufacturer, the Digital Devices Control Center is just the display medium

Tip:

If your TV software does not provide access to the CAM menu, you can leave it open in the background and then use the DD Control Center.

This allows, for example, to view current status messages or accessing debugging information (function depends on deployed CAM).

Adjusting CI bitrate (Octopus CI S2 Pro and Octopus Duo CI)

For integrated CIs of Octopus CI S2 Pro and Octopus Duo CI, the bitrate can be adjusted in the devices menu in case decryption errors occur.

Differences between Multi Transponder Decryption (MTD) and Single Transponder Decryption (STD)

Diagnostics and maintenance

The Digital Devices Control Center provides functions for diagnosis and maintenance of your cards and modules.

Show driver version (Homescreen)

The installed driver version is displayed in the homescreen.

To check if a newer version is available, please visit our download page  https://digitaldevices.de/downloads/treiber/ .

Create tunerlog (Homescreen)

Creates a detailed event list of the last seven days about the installed cards and modules. The report shows the signal values and in case of problems facilitates assistance regarding the analysis. The created file is saved to the desktop.

Firmware Download (Homescreen)

Redirect to the download page for firmware updates

Firmware updates can be downloaded here and then installed by using the provided routine.

Under Devices a button Firmware Update is displayed for cards for which an update is available. This button starts the update process for the selected card. The update process can be carried out for several cards one after the other.

After installing all desired updates, the PC must be shut down, a simple restart is not enough. After the next start, the update is completed.

Note: No firmware updates are available for expansion modules

Detailed information about standard cards and extension modulesv (Menu Devices)

In the menu Devices a menu entry is displayed for each basic card.

If a selection is made in the menu, the main screen displays detailed information for the selected card and connected extensions:

• Serial number
• Firmware
• Firmware updates (if available)
• Temperature

Note: For the Octopus CI S2 (Pro and Advanced) and Octopus Duo CI, the bit rate of the CI can be adjusted here if decryption errors occur. See CI bit rate settings (Octopus CI S2 Pro and Octopus Duo CI) in chapter *CI Setup

Display signal values (Tuner menu)

In Tuner menu, a menu entry is displayed for each standard card and for each extension module.

If a selection is made in the menu, reception values (including signal quality) for the card or module are displayed.

Note: The signal values are only displayed during operation, so a TV application with a selected transmitter should be opened simultaneously.

CI assignments

If a CI is assigned to the selected card or extension module, this assignment will be displayed here.

Technical drawing

Technical drawing DuoFlex CI

Extensions

Digital Devices TV cards and modules can be expanded and combined easily thanks to the modular design of Digital Devices solutions.

Each DuoFlex module can be connected to any TV card or bridge via an expansion connector. Even cards without expansion connectors can be integrated since the PCIe system bus is able to establish a connection. In either case additional modules are seamlessly integrated into the Digital Devices Control Center.

Slot brackets, assembly

Accessories for various combinations are available and can be obtained from Digital Devices.

The following figure illustrates examples of slot brackets and power connections.

Sample configuration shown: Digital Devices Cine S2 v7 with a DuoFlex S2 v4 expansion module on a combined slot bracket K (available as accessory)

Troubleshooting

Please consider the following advice, once a problem regarding your card occurs. Please access our knowledge base for more information and assistance at: http://support.digital-devices.de/

Basic prerequisites / testing for errors

Turn off the PC and disconnect the power cord before carrying out any checks.

Now perform the following checks:

• Are all cables and connectors properly connected?
• Is the card firmly plugged into the PCIe slot?

If the card is not recognized by the system, please try another PCI Express slot. Since some motherboards don't recognize cards plugged into a PCIe X16 slot properly. Utilizing the X4 or X1 slot should be considered.

• Make sure using original equipment only. Do not interchange cables from different devices, even though they appear identical. They may differ in pin configuration.
• Does the antenna provide adequate antenna power?
• Make sure to implement a minimum distance of one meter to high-frequency and magnetic interference sources (TV set, mobile phone, speaker boxes, etc.).

Turn the PC back on and carry out the following checks:

• Does the card show up in the device manager or in case of a Windows PC in the Digital Devices control Center?
• Inside BIOS, "PCI Express overclocking" should be set to 100 and not into "auto" mode.
• Does the DD Control Center or your application display a signal?
• Does the problem occur in one application only? Try it out in Digital Devices TV as well.
• Is the installed driver up-to-date? Does the problem still occur when a different one is used?
• Did you install the required codecs for playback on your system? Disable DXVA if block graphics occur with HD stations.

Troubleshooting for CI and CAM

• are only encrypted stations disturbed or also unencrypted?
• Is the CAM correctly plugged into the CI and is it properly connected
• Does the problem also exist, if you no longer assign and disconnect the cam?
• If there is no signal with CAM, but without, it could be defective. Try it in another CI.
• Is your Smartcard unlocked? Can you see encrypted channels with other devices?
• if the cam works in other devices, please set the PCIe bus frequency in BIOS/UEFI to 100. (Other designations are „PCIe Frequency" "PCIe Overclocking" "BCLK/PEG Frequency").

Imprint & Contact

Product support and advice

Phone: +49 (0)2065 - 6989930 (Mon-Thu 09:00 - 18:00, Fri 09:00-17:00)

E-Mail: support@digital-devices.de

Inquiries from OEM and industrial customers

Digital Devices GmbH

Mittelstrasse 5/5a

D-12529 Berlin Schönefeld

Phone: +49 (0)7503 – 9300-0

E-Mail: sales@digitaldevices.de

Company registration number: HRB 14007 CB in Cottbus

VAT Id No.: DE 266 587 135

Inquiries from distributors, retailers and end users

Digital Devices Distribution GmbH

An der Geis 67

D-47228 Duisburg

Phone: +49 (0)2065 – 6989930

E-Mail: shop@digital-devices.de

Company registration number: HRB 21725 in Duisburg

VAT Id No.: DE 269 963 931

Digital Devices Produktportfolio

Digital Devices is one of the leading system suppliers for a wide range of network products with focus on broadcast technology.

The Portfolio reaches from modular DVB components over network solutions up to individual developments.

All products are manufactured and designed according to European ISO / DIN guidelines and environmental standards.

For more information oder suggestions please contact under the mentioned contact details.

Explore the world of Digital Devices at www.digitaldevices.de.