Installation manual Max SX8

Installation manual Max SX8
Version 2.8 (06.2020)
DD_max_sx8_gen_title
 

Please read these instructions carefully before install your Digital Devices product.

To download the latest drivers and updated manuals check out our website www.digitaldevices.de

For further contact details please browse to the end of this manual.

Note: We reserve the right for technical changes as well as changes in form, color and weight.


Safety instructions and hazard notices

You have purchased a product for installation in PC systems.

Please read the following safety instructions carefully to avoid damage to persons or the product during use. Also obey the instructions in your PC manual.

Please provide the manual to people who carry out an upgrade or upgrade (also in case of resale).

Important safety instructions

  • Installation requires knowledge with PC systems and may only be carried out by experienced users and trained staff.
  • Never allow children to play with electrical appliances. They can not recognize hazards.

Disconnect your PC from the power supply before doing any work, and then wait a few minutes for all components to cool down before performing any work. There is a risk of electric shock when connecting to the power supply, which can be fatal.

  • The power plug must be accessible in order to allow disconnection from the power supply in case of danger.
  • Never bridge connections in the system or the power supply fuse, as there is a risk of electric shock.

Hazard information to work on your PC

  • Do not plug or unplug any cables when the PC is switched on (not even the antenna cable).
  • You should statically discharge prior to any work, for example by touching a grounded object.
  • Use only components and cables in perfect original condition. Defective devices and cables must be replaced.
  • Use the card only at the intended connections (PCI Express or data port) and do not apply force during installation
  • The card / module must not come into contact with moisture or chemical solvents. Cards / modules which come into contact with liquid are to be sorted out.
  • On no account use tools (e.g. screwdrivers) to reach hardly accessible places in the PC. Power supplies carry voltage even after being switched off, therefore there is a risk of (lethal) electric shock.
  • Small parts such as screws can cause short circuits and should therefore not be located inside the PC.
  • Do not use the card / module and PC outdoors. Cables for indoor use must not be used outdoors.In the event of problems, defects or questions, please contact your supplier.

Disclaimer of liability

The following points will result in the loss of liability, guarantee and warranty claims:

  • Use of defective or modified parts and cables. Or parts and cables which have come in contact with liquids
  • Failure to comply to safety instructions or installation by non-qualified persons
  • Use of non-approved replacement parts

Electromagnetic compatibility and disposal

  • The guidelines for electromagnetic compatibility must be adhered to when connecting the TV card / module.
  • Electrical components must be disposed properly and do not belong in the household refuse.

Product Features

Highlights of the Max SX8

With the Max SX8 buyers get an 8-tuner UHD / HD TV card, which allows hassle-free TV and radio reception according to the latest standards.

Designed and produced in Germany in addition to proprietary support by the manufacturer ensure a continual advancement of many software products.

Particular emphasis has been placed on environmentally friendly Green IT with low energy consumption and without environmental hazardous components.

Technical Data Max S8

Identification

  • EAN: 4260217681560
  • Part No.: 820148

Product category

  • 8-tuner card for DVB-S2
  • Single card application (standalone)
  • No connection for expansion modules, extension via PCI Express possible

Satellite characteristics

  • Modulation: QPSK
    • 8PSK/8APSK-L
    • 16APSK/16APSK-L
    • 32APSK/32APSK-L
    • 64APSK/64APSK-L
    • 128APSK
    • 256APSK/256APSK-L
  • LNB power:
    • Max. 19V, 1A pulse current, 500mA continuous current
    • overcurrent protection
    • Short-circuit protection
  • L-band: 950 MHz to 2150 MHz
  • DVB FEC: (Auto Spectral Detection)
  • Full DiSeqC 2.X support

Unicable for DVB-S (Single Cable Routing)

  • Unicable® compliant: SCR / Cenelec EN 50494
  • JESS® compliant: Cenelec EN 50607
  • On Windows PCs the support is already enabled by the driver; no additional support is required by applications.

Connections

  • L-band input connector (enables power supply to the LNB if required)
  • 20-pin data connector for utilizing the Max SX8 with an Octopus Net.
  • Sherlock connector facilitating power supply when used in an Octopus Net
  • PCI Express

Dimensions

  • H 104 mm, L 111 mm, D 15 mm

Power consumption

  • ≈ 7 watts without LNB power

Supported operating systems

  • Linux (Kernel 2.6 or higher)
  • Microsoft Windows® XP(SP3), 7, 8, 8.1, 10; (32/64 Bit)
  • Windows® Media Center compatible

System requirements

  • Dual Core Intel® oder AMD® CPU
  • 512 MB RAM
  • 1x free PCIe port (x1 to x16)

Enviroment and safety

  • Manufactured and designed according to European ISO / DIN guidelines and environmental standards.
  • RoHS compliant
  • WEEE DE 99353762

Scope of Supply

  • Max SX8 PCI Express card
  • Quick Install Guide (Print)
  • Driver and manual (online)

Initialization

Note: Make sure to follow the safety instructions in this manual and in the user manual of your PC.

Initial preparation

  • Carry out a backup prior to the installation process.
  • Switch off the PC and disconnect the power supply. Now other external cables can be disconnected.
  • Put the PC on a stable surface in order to access the backside easily.
  • Wait a few minutes until all parts have cooled down before opening your PC and continuing the installation process.

Note: To prevent an electrical short circuit, newly acquired equipment and cards should not be put into operation until they have reached the surrounding temperature.

  • Attach the slot bracket to the card or module if necessary and use the screws provided with the product.

Note: Depending on the measurements the card comes with two slot brackets (Full Profile and Low Profile). Slot brackets in various designs are available separately.

Installing the card

Note: Electrostatic Discharge (ESD) can damage internal components of the PC. Hence, you should discharge before working on the system, for example by touching a grounded object.

  • Open the housing as described in the operating instructions of your PC.
  • Locate a suitable PCIe slot and remove the slot cover.
  • Keep the TV card at the slot bracket and plug it vertically into a free PCI Express slot (x1-x16) until the TV card is locked into place firmly. Be careful not to damage any surrounding components.
  • Tighten the screws of the slot bracket until the card is fastened.
  • (Optional, when using a Cine-S2): Connect the power connector to your power supply if your LNB requires that (> 5 watts of power consumption). LNBs with a power consumption of up to 20 Watts can be utilized.
  • Close the housing
  • Reconnect any disconnected cables
  • Connect the antenna cable to an antenna input port of your TV card or to your tuner module
  • Finally, connect the power cord to the PC and turn it on.

Connection diagram Max SX8

Unicable®/Singel Cable Routing

  • Single cable routing according to EN50494 or EN 50607 allows supplying several TV receivers with only one cable. Depending on the technology used, up to 32 tuners can be supplied with a single cable. Prerequisite is a LNB, Stacker or multiswitch according to Unicable® or Jess® standard.
  • The two connectors of the card are to be concentrated into a single cable via a splitter.
  • The splitter must be Unicable® compliant and ensure DC pass-through for all connections.
  • Unicable® frequencies and channels are being allocated via the DD Control Center.

Driver installation

Driverinstallation on Linux

Current drivers are available here: https://github.com/DigitalDevices/dddvb/releases

In the following it is assumed Ubuntu/Debian, OpenSUSE, and Fedora Linux are being utilized. Other distributions may work in a similar way.

Installation of the components

Ubuntu/Debian:

sudo apt-get install mercurial build-essential libproc-processtable-perl linux-headers-$(uname –r)

OpenSUSE:

sudo zypper install -t pattern devel_basis

sudo zypper install mercurial perl-Proc-ProcessTable kernel-devel kernel-source

Fedora:

sudo yum groupinstall "Development Tools" "Development Libraries"

sudo yum install mercurial perl-Proc-ProcessTable kernel-devel kernel-headers

Operation (execution in a console / terminal)

Execute the following commands in a console / terminal:

  1. Download and unzip the current dddvb drivers

cd /usr/src

sudo wget https://github.com/DigitalDevices/dddvb/archive/0.9.37.tar.gz

sudo tar -xf 0.9.37.tar.gz

  1. Build drivers

cd dddvb-0.9.37

sudo make

  1. Installing modules

sudo make install

  1. Specify the sequence for loading the modules

sudo mkdir -p /etc/depmod.d

echo 'search extra updates built-in' | sudo tee /etc/depmod.d/extra.conf

  1. Announce the new modules and their dependencies to the system

sudo depmod -a

  1. When using a Max S8/SX8/SX8 Basic, create the ddbridge.conf file

echo 'options ddbridge fmode=N' | sudo tee /etc/modprobe.d/ddbridge.conf

(Substitute X with mode of operation / fmode)

  1. Load driver

sudo modprobe ddbridge

Finally the PC should be restarted once.

*Note: If I2C timeouts occur, please disable MSI for ddbridge:

echo 'options ddbridge fmode=x msi=0' | sudo tee /etc/modprobe.d/ddbridge.conf

If the file /etc/modprobe.d/ddbridge.conf already exists (see point 6), then add the option "msi=0" to the line, for example

options ddbridge fmode=x msi=0

Operating modes for the Max S8/SX8/SX8 Basic:

fmode=0 4-tuner mode(Internal multiswitch deactivated)

fmode=1 Quad-LNB / normal outputs of the multiswitch

fmode=2 Quattro-LNB / cascade outputs of the multiswitch

fmode=3 Unicable or JESS LNB / Unicable-exit of the multiswitches

Digital Devices Control Center - Basic configuration

Version 3.1 (06 2020)

The Digital Devices Control Center is included in driver version 2.7.0.108 or higher and is used to manage Digital Devices DVB-products on Windows systems.Network tuner configurations can be set via WebInterface or Octopus Cast Tool.

Note: This manual describes the relevant points for your product. A detailed description can be found here:

https://manuals.digitaldevices.de/dd-controlcenter-v3

Functions

The following settings and functions can be adjusted in the DD Control Center:

  • Setting operating mode (Unicable® system)
  • Assigning reception mode (DVB-S/S2 as well as T/T2 and C/C2)
  • Hardware information and diagnostic capabilities (Tunerlog, signal strength, temperature)
  • Assign tuner to CI (if available)
  • Access to CAM menus (if available)

Accessing the DD Control Center

Since driver version 3 the DD Control Center is integrated into the Windows Start menu and can be accessed there (up to version 2 it was accessed via the control panel).

For certain functions (adjusting driver settings) it may be necessary to run the application as an administrator.

Hardware

Connected hardware is displayed under Devices. For each base card, a menu item is created for selection.

If the card is equipped with expansion ports, those are displayed in the main screen, as well as the DuoFlex modules connected to them.

For diagnostic purposes, hardware data is available, which is presented in greater detail within the Diagnostics + maintenance section.

If installed cards or modules are not displayed properly, it must be checked whether they are connected correctly or not.

Signal Setup

Max S8/SX can be operated in different modes, which are further described below.

The setup can be carried out in the Devices menu after selecting the Max S8/SX8.

Note: The setup process outlined for the Max series is an exception, for other cards and modules, the Unicable® system setup is done in the tasks menu.

Mode Unicable® compliant with DIN 50494/50607

Digital Devices cards and modules are designed to be configured for Unicable® reception according to EN50494 and EN50607.

Setup is carried out in the Devices menu after selecting the Max S8/SX8/M4.

Note: The Max series is an exception; for other cards and modules, single cable system setup is done in the Tasks menu.

Note: Different names for Unicable® and Unicable IIÆ may include: JessÆ Single Cable Routing (SCR) or single cable solution.

Activate Unicable® system according to DIN 50494/50607 when using a Unicable® reception system.

The corresponding manufacturer of the LNB or multiswitch can be selected in the upper drop-down box. Then the model can be selected in the lower drop-down box.

If the existing model is not listed, alternatively another can be selected if it uses identical frequencies and is not PIN-protected.

When the selection is finished, all tuners that can be configured for Unicable® reception are displayed under Tuner. Slot assigns the frequencies to individual tuners.

Mode Quad LNB mode or four multiswitch outputs

Enable this option to operate the Max on a multiswitch or LNB with built-in multiswitch (Quad-LNB or Octo-LNB).

In both cases, four SAT lines are required to ensure full functionality and full reception (all four SAT levels).

Note: Quad LNBs are LNBs that provide four outputs through a built-in multiswitch to connect directly to the receiver. An external multiswitch is not required. Octo-LNBs offer eight instead of four outputs with the same technology.

Mode Quattro LNB or cascade multiswitch output (VL, VH, HL, HH)

Enable this option to operate Max on a cascadable multiswitch. In addition to the inputs for a Quattro LNB, such multiswitches also feature four outputs, which are referred to as cascade outputs.

Such outputs can only reproduce the signal originating from a Quattro LNB without distortion. Alternatively, the four outputs of a Quattro LNB can be used directly (without a multiswitch).

Note: Quattro LNBs do not posses an integrated multiswitch. These LNBs only offer the SAT levels (V/L V/H H/L H/H), which are switched via an external multiswitch.

Mode Four-tuner mode

In four-tuner mode, four full tuners are available for utilization.

Modulation

Select desired modulation for the card here.

Tuner/Operating mode

Some programs (such as WindowsÆ Media Center) do not automatically detect whether the addressed transponder is a DVB-S or DVB-S2 type. In this rare instance, the operating mode can be selected in the tuner menu.

Diagnostics and maintenance

The Digital Devices Control Center provides functions for diagnosis and maintenance of your cards and modules.

Show driver version (Homescreen)

The installed driver version is displayed in the homescreen. To check if a newer version is available, please visit our download page  https://digitaldevices.de/downloads/treiber/ .

Create tunerlog (Homescreen)

Creates a detailed event list of the last seven days about the installed cards and modules. The report shows the signal values and in case of problems facilitates assistance regarding the analysis. The created file is saved to the desktop.

Firmware Download (Homescreen)

Redirect to the download page for firmware updates

Firmware updates can be downloaded here and then installed by using the provided routine.

Under Devices a button Firmware Update is displayed for cards for which an update is available. This button starts the update process for the selected card. The update process can be carried out for several cards one after the other.

After installing all desired updates, the PC must be shut down, a simple restart is not enough. After the next start, the update is completed.

Note: No firmware updates are available for expansion modules

Detailed information about standard cards and extension modulesv (Menu Devices)

In the menu Devices a menu entry is displayed for each basic card.

If a selection is made in the menu, the main screen displays detailed information for the selected card and connected extensions:

  • Serial number
  • Firmware
  • Firmware updates (if available)
  • Temperature

Note: For the Octopus CI S2 (Pro and Advanced) and Octopus Duo CI, the bit rate of the CI can be adjusted here if decryption errors occur. See CI bit rate settings (Octopus CI S2 Pro and Octopus Duo CI) in chapter *CI Setup

Display signal values (Tuner menu)

In Tuner menu, a menu entry is displayed for each standard card and for each extension module.

If a selection is made in the menu, reception values (including signal quality) for the card or module are displayed.

Note: The signal values are only displayed during operation, so a TV application with a selected transmitter should be opened simultaneously.

CI assignments

If a CI is assigned to the selected card or extension module, this assignment will be displayed here.

Software and applications

The Digital Devices TV software is included in your TV card package and is compatible with various applications.

Digital Devices TV

We offer the tv software Digital Devices TV for download: Digital Devices – DD-TV Download

In addition to the internal DVB-S, DVB-C and DVB-C cards you can also integrate networks such as the Octopus NET.

The application manual is available from: DDTV-Handbuch

Third party TV software providers

The TV card supports many TV applications like Microsoft WindowsÆ MediaCenter 7/8, DVBViewer, Media Portal, Gen2VDR, MythTV Instructions for various applications are available on our website www.digital-devices.de.

Technical drawing

Technical drawing Max SX8

Extensions

Digital Devices TV cards and modules can be expanded and combined easily thanks to the modular design of Digital Devices solutions.

Each DuoFlex module can be connected to any TV card or bridge via an expansion connector.

Even cards without expansion connectors can be integrated since the PCIe system bus is able to establish a connection.

In either case additional modules are seamlessly integrated into the Digital Devices Control Center.

Utilization of a Common Interface module with the Max M4/S8/SX8/A8

The Digital Devices Max DVB card can also incorporate a Digital Devices CI module.

The following CIs are approved:

  • Digital Devices Octopus Single CI (1x CI Slot)
  • Digital Devices Octopus Twin CI (2x CI Slot)

The CI requires an additional PCIe slot.

Note: Digital Devices Max M4/S8/SX8/A8 TV cards are equipped with a 20 pin header. This port is not designed for connecting expansion modules such as the Digital Devices Flex CI or Digital Devices DuoFlex Tuner expansion modules. Exclusively for WindowsÆ a CI module MTD feature is offered, however limited to 4 tuners per CI slot for the Max series (M4/S8/SX8/A8).

Troubleshooting

Please consider the following advice, once a problem regarding your card occurs. Please access our knowledge base for more information and assistance at: http://support.digital-devices.de/

Basic prerequisites / testing for errors

Turn off the PC and disconnect the power cord before carrying out any checks.

Now perform the following checks:

  • Are all cables and connectors properly connected?
  • Is the card firmly plugged into the PCIe slot?
  • If the card is not recognized by the system, please try another PCI Express slot. Since some motherboards don't recognize cards plugged into a PCIe X16 slot properly. Utilizing the X4 or X1 slot should be considered.*
  • Make sure using original equipment only. Do not interchange cables from different devices, even though they appear identical. They may differ in pin configuration.
  • Does the antenna provide adequate antenna power?
  • Make sure to implement a minimum distance of one meter to high-frequency and magnetic interference sources (TV set, mobile phone, speaker boxes, etc.).

Turn the PC back on and carry out the following checks:

  • Does the card show up in the device manager or in case of a Windows PC in the Digital Devices control Center?
  • Inside BIOS, "PCI Express overclocking" should be set to 100 and not into "auto" mode.
  • Does the DD Control Center or your application display a signal?
  • Does the problem occur in one application only? Try it out in Digital Devices TV as well.
  • Is the installed driver up-to-date? Does the problem still occur when a different one is used?
  • Did you install the required codecs for playback on your system? Disable DXVA if block graphics occur with HD stations.

SAT-specific tests:

  • Does your LNB need to be powered?

Note: No additional power supply is required if the connected LNB is powered by a multiswitch or if the LNB does not consume more than 5 watts (see manual of the LNB). In case of the Cine S2, an additional power supply via Sherlock connector is possible to supply LNBs with up to 20 watts

  • Are the DiSEqC settings correctly configured for the specific card?
  • Is either a digital or a universal-LNB / LNC present?
  • If Unicable is used, check the frequency allocation within DD Control Center

Imprint & Contact

Product support and advice

Phone: +49 (0)2065 - 6989930 (Mon-Thu 09:00 - 18:00, Fri 09:00-17:00)

E-Mail: support@digital-devices.de

Inquiries from OEM and industrial customers

Digital Devices GmbH

Mittelstrasse 5/5a

D-12529 Berlin Schönefeld

Phone: +49 (0)7503 – 9300-0

E-Mail: sales@digitaldevices.de

Company registration number: HRB 14007 CB in Cottbus

VAT Id No.: DE 266 587 135

Inquiries from distributors, retailers and end users

Digital Devices Distribution GmbH

An der Geis 67

D-47228 Duisburg

Phone +49 (0)2065 – 6989930

E-Mail: shop@digital-devices.de

Company registration number: HRB 21725 in Duisburg

VAT Id No.: DE 269 963 931

Digital Devices Produktportfolio

Digital Devices is one of the leading system suppliers for a wide range of network products with focus on broadcast technology.

The Portfolio reaches from modular DVB components over network solutions up to individual developments.

All products are manufactured and designed according to European ISO / DIN guidelines and environmental standards.

For more information oder suggestions please contact under the mentioned contact details.

Explore the world of Digital Devices at www.digitaldevices.de.